B6 Performance - Suspension Shock Absorber - Bilstein (24-014298)

AyoParts.com Shipping Policy

At AyoParts, we’re committed to delivering high-quality automotive parts with speed, reliability, and care. Our mission is to ensure you get the parts you need to keep your vehicle running at its best—quickly, efficiently, and hassle-free.

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Order Processing

- Fast Handling: In-stock orders are processed and shipped within 24 hours of placement.

- Weekend Orders: Orders placed on weekends or holidays will be processed on the next business day.

- Manufacturer Orders: If an item is not in stock and needs to be ordered from the manufacturer, it typically arrives at our facility within 2–3 business days before being shipped to you. Some items may take up to 5–6 business days, and we’ll ship them immediately once they arrive.

Typical Fulfillment Time: Most orders are shipped complete within 2–3 business days.

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Shipping Methods & Transit Times

- Ground Shipping: Standard ground delivery usually takes 2–7 business days, depending on your location.

- Expedited Shipping: Overnight and express options are available for an additional fee.

- Oversized Items: Large or heavy items may require additional shipping charges. We’ll contact you for approval before processing these shipments.

- Carrier Options: We partner with multiple carriers to help reduce shipping costs and delivery times for our customers.

- Transit Times: While we strive to deliver quickly, ground and oversized shipment transit times are not guaranteed.

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International & Special Orders

- Domestic Shipping Only: AyoParts currently ships within the United States only.

- No COD Orders: We do not accept Cash on Delivery (COD) payments.

- Backorders & Discontinued Items: If a part is backordered or discontinued, our team will make every effort to locate a replacement or alternative part as quickly as possible.

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Drop Ship Orders

- Some items may ship directly from the manufacturer or supplier instead of our warehouse.

- Drop-ship items typically ship within 1–2 business days once availability is confirmed.

- This process allows us to offer a broader selection of parts and competitive pricing for our customers.

At AyoParts, we take pride in providing dependable service, quality parts, and exceptional customer care. Your satisfaction is always our top priority.

AyoParts.com Return & Cancellation Policy

At AyoParts, your satisfaction is important to us. If you need to return an item, please review the guidelines below to ensure a smooth and efficient process.

Return Policy

- How to Start a Return: Please contact our customer service team to arrange any return before sending items back.

- Invoice Required: A copy of your original invoice must be included with all returned parts.

- Restocking Fee: All approved returns are subject to a 15% restocking fee.

- Condition Requirements:

- Electrical parts are not returnable under any circumstance.

- Used, installed, or test-fitted parts cannot be returned.

- All items must be returned in their original packaging.

- Returned parts must be new, unused, and in resalable condition.

- Inspection & Refusal Rights: We reserve the right to refuse or return any part that has been installed, used, damaged, or does not meet the above criteria.

- Return Window: All return requests must be made within 10 days of receiving your order.

- Refunds will be issued up to 30 day after inspection of the returned items.

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Cancellation Policy

- Before Shipment: Orders or items may be cancelled at any time before they ship and leave our facility.

- Special Orders: If a cancelled part was special ordered from the manufacturer, a 15% return fee may apply.

At AyoParts, we aim to make every transaction straightforward and transparent. If you have any questions about your return or cancellation, please contact our support team—we’re here to help.