Returns Policy

AyoParts.com Return & Cancellation Policy

At AyoParts, your satisfaction is important to us. If you need to return an item, please review the guidelines below to ensure a smooth and efficient process.

Return Policy

- How to Start a Return: Please contact our customer service team to arrange any return before sending items back.

- Invoice Required: A copy of your original invoice must be included with all returned parts.

- Restocking Fee: All approved returns are subject to a 15% restocking fee.

- Condition Requirements:

          - Electrical parts are not returnable under any circumstance.

          - Used, installed, or test-fitted parts cannot be returned.

           - All items must be returned in their original packaging.

          - Returned parts must be new, unused, and in resalable condition.

- Inspection & Refusal Rights: We reserve the right to refuse or return any part that has been installed, used, damaged, or does not meet the above criteria.

- Return Window: All return requests must be made within 10 days of receiving your order.

- Refunds will be issued up to 30 day after inspection of the returned items.

---

Cancellation Policy

- Before Shipment: Orders or items may be cancelled at any time before they ship and leave our facility.

- Special Orders: If a cancelled part was special ordered from the manufacturer, a 15% return fee may apply.

At AyoParts, we aim to make every transaction straightforward and transparent. If you have any questions about your return or cancellation, please contact our support team—we’re here to help.